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Online Services


GP online services allow you to access a range of services via your computer, mobile or tablet. Once you have signed up, you will be able to:

  • book or cancel appointments online
  • renew or order repeat prescriptions online
  • view parts of your GP record, including information about medication and allergies.

You can still contact the practice by phone or in person to make an appointment, this is just another option, which other patients have found is more convenient and saves them time. More information including “how to” leaflets and videos of patients and why they are using GP online services are available at

How to sign-up

For more information, please contact reception or next time you visit the surgery, bring with you a piece of photo ID (passport, driving licence) and something with your address on like a bank statement, but not a gas or electric bill. If you don’t have these, please talk to us and we will help you sign-up

Repeat PrescriptionsManage your Repeat Prescriptions
Summary Care RecordAccess your Summary Care Record



Please note that it is not a GP’s responsibility to issue school letters of absence for your children. Government guidance is that school attendance is mandatory unless your child is self-isolating, has symptoms of COVID-19 or is close to someone who has COVID-19.

The Government has stated that from September school attendance will be mandatory once again. This decision has been taken because the current level of risk of infection is low and therefore “perceived risk of COVID to child or parent” will not be considered adequate grounds for a child to not attend school’.

Please follow the link for further information and thank you very much for your cooperation during this difficult time.

Welcome to Elizabeth Street Surgery

The doctors and staff at Elizabeth Street Surgery employ a dedicated team of healthcare professionals who look after the healthcare needs of our patients and between us have a wealth of experience and knowledge.  Our aim is to provide a high standard of patient-centred care and services. We provide a wide range of clinics for the management of chronic diseases such as asthma, COPD and diabetes and offer a wide variety of other medical services including antenatal and postnatal care, minor surgery, childhood vaccinations and health checks.

Team Work

We operate in an increasingly technological age with new systems, increased demand and new ways of working.
Whilst we embrace these changes and improvements, we continue to focus on making sure that we do not lose sight of the importance of people.
Our patients are the focus of our attention. To the best of our ability, we are here to provide you with a high standard of patient care and services.
We know that sometimes “pills and treatments” can be required, but we also understand the power of a smile and respect for all!


Find out more here: End Of Life Charter

Your health and care records

Find out more here: What is meant by health record?

Supporting Minds

Supporting Minds – local mental health support

Transgender screening

Please click here for important information on Transgender screening.​

ARMED FORCES VETERAN friendly accredited GP practice

Military Veterans

Armed Forces Covenant

We have been accredited as an armed forces veteran friendly GP practice

Armed Forces Veteran Friendly Accredited GP Practice

Ex-forces and struggling with your health?

NHS Veterans Mental Health Leaflet

Accessible Information

The Accessible Information Standard aims to ensure that patients (or their carers) who have a disability or sensory loss receive information they can access and understand, for example in large print, braille or via email, and professional communication support if they need it, for example from a British Sign Language interpreter.

This applies to patients and their carers who have information and / or communication needs relating to a disability, impairment or sensory loss. It also applies to parents and carers of patients / service users who have such information and / or communication needs, where appropriate.

Individuals most likely to be affected by the Standard include people who are blind or deaf, who have some hearing and / or visual loss, people who are deaf blind and people with a learning disability. However, this list is not exhaustive.

Should you have any requirements or know of a patient who needs support please let the Practice know and we will help provide support.

Further information can be obtained on the NHS website

Please do not hesitate to contact the Practice if you have any questions.

How are we doing?

(Site updated 04/10/2020)

Contact Details

Elizabeth Street Surgery

Contact Telephone

01253 628 949
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